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Thorney Advisors Insights 

Population Health Management

Promoting Good Health..The Future of Value-Based Care

SDOH Scorecard

Is Social Determinants of Health (SDoH) delivering on bridging the gaps in care?

Actionable SDoH Data To Improve Outcomes

January 22, 2021

Written by Carol Yvette Thorney, MBA

As we struggle through the COVID-19 pandemic and look back at our failures and eventual successes on the horizon, we will have to factor in the impacts of the assumptions and biases that Social Determinants of Health (SDoH) made nationally and in particular to the underserved communities in American cities from coast to coast.  As the data has disclosed, the underserved covered a wide spectrum - age, ethnicity, geo location, employment status, demographics, and now unfortunately, political affiliation.

Our loss of lives is climbing closer and closer to the .5 million estimates, however, that is not a target we aspire to reach with no end insight. We are focused on the hope that vaccinations to the right groups at the right time coupled with adherence to basic social habits which I sincerely hope will become the new normal -- washing hands, wearing masks and keeping socially distant. Perhaps not wearing a mask 24/7, but at the very least curtail speaking in elevators, blowing out candles, sharing straws, using sanitizers, disinfecting workspaces not just vacuuming carpets and emptying wastebaskets.

Many hospitals and health systems are working to navigate the challenges of effectively linking community and clinical services to improve health outcomes in the long term. At the onset, the social determinants of health cadence are linked to the economic and social conditions and their distribution among  populations that influence individual and group differences in health status.

As payors and providers leverage mounds of clinical data and gain a better understanding of how social structures and the surrounding environmental conditions like ethnicity, access to transportation, work environment, and ability to adhere to care management impacts unequal care delivery, it is important that they widen the approach and commitment towards targeted, value- based care delivery. It is important for providers to understand social determinants and gain momentum into designing critical parts of care delivery.

Our consultants and partners have been at the forefront of developing business, clinical and technology integration strategies to design complex delivery systems with custom solutions including advances in AI, SaaS deploying claims-less platforms enabling integrated infrastructure, data insights, performance management and, care and case management services across all lines of businesses and tailored with customer experience as a priority.

We work closely with stakeholders and their teams to measure results from their initiatives and determine how best to advance the goals of improving health outcomes and reducing costs while helping to:

  • Break down silos and consolidate resources
  • Continue to move toward value-based models to further align social needs and clinical care
  • Identify strategies to improve their ability to track health and cost outcomes
  • Share leading practices and data on other organizations’ activities and strategies to direct investments

Mission critical to accelerate innovation and transformation are strategies to build tailor-made clinic, health, hospital and healthcare management software solutions that move organizations to cost effective, collaborative tools enhanced with real-time insights.

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The views expressed in these posts are those of the authors and are current only through the date stated. These views are subject to change at any time based upon market or other conditions, and Thorney Advisors disclaims any responsibility to update such views. These views may not be relied upon as medical advice and may not be relied upon as an indication of medical policy on behalf of any Thorney Advisors consultants. The discussion herein is general in nature and is provided for informational purposes only. There is no guarantee as to its accuracy or completeness.

About the Author


Carol Yvette Thorney, MBA

Executive Advisor, Writer, Healthcare, Insurance, Financial Services, Technology and Digital Marketing Consultant

Carol is a strategic, resourceful healthcare executive with reputation for leading transformation and turnaround operations and IT initiatives driving performance focused on growth, optimizing customer experience while motivating teams. Transformation evangelist working tirelessly to build buy-in, alignment, and support from stakeholders. Strong focus on value generation for the company, customers, and patients. 

Carol has over 20 years’ experience as an innovative, profit-oriented executive with demonstrated success in directing global organizations in North, Central and South America, UK, Europe and Asia. Consistently achieve success, meeting aggressive top and bottom line and operational excellence goals while championing Agile and Lean enterprise strategy with deep understanding of strong technology skills and broad business expertise.


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